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Terms of Service

The agreement between you and us when you use temporalBLOCK.

Version 1.6.0 · Last updated 2026-06-05 · Last reviewed by counsel: NOT YET REVIEWED BY COUNSEL ⚠ This is a first draft published in good faith while attorney review is being arranged.

These Terms of Service ("Terms") govern your access to and use of the temporalBLOCK API, SDKs, marketing site at temporalblock.com, and the customer dashboard at temporalblock.com/dashboard (together, the "Service"), operated by [ENTITY NAME], located at [ENTITY ADDRESS] ("we," "us," "our"). By accessing or using the Service, you ("Customer," "you") agree to these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

temporalBLOCK is a hosted API that returns calibrated temporal context blocks (a staticBlock, dynamicBlock, calibrationBlock, and userLocalBlock) for prepending to large-language-model prompts, plus related developer surfaces — the SDK, documentation, dashboard, and optional Temporal Spiral coordinate endpoints. Specific capabilities, quotas, and rate limits per plan tier are described on the Pricing page at temporalblock.com/#pricing and in the API documentation at api.temporalblock.com/api/docs.

We may modify, suspend, or discontinue parts of the Service with reasonable notice. Material changes that affect a paid feature you rely on will be communicated by email to the address associated with your account at least 30 days in advance, unless the change is required for security, legal compliance, or to address a service incident.

2. Accounts and API keys

You are responsible for the security of your account credentials and API keys, and for all activity that occurs under them. API keys begin with the prefix tblk_live_ (production) or tblk_test_ (testing). Treat them like passwords: never commit them to a public repository, never embed them in client-side code, and rotate them immediately if you suspect compromise. You can revoke and re-issue keys at any time from the customer dashboard.

We may revoke or suspend keys without prior notice if we detect patterns consistent with abuse, credential leakage, or violation of these Terms. We will notify you by email as soon as practicable when we do.

3. Acceptable use

You agree not to, and not to permit any third party to:

  • Resell or sublicense raw access to the Service except under a separately-negotiated enterprise agreement. (Building your own products on top of the Service is permitted — see Section 7.3.)
  • Build, market, or operate a Competing Service using the Service or its output. A "Competing Service" is a product or service whose primary purpose is to provide temporal-context, temporal-calibration, or temporal-coordinate functionality substantially similar to the Service, offered or made available to third parties as a substitute for those third parties obtaining the Service directly. Ordinary products that call the Service to deliver their own distinct functionality — even commercial products offered to third parties — are not a Competing Service; the license in Section 7.3 expressly permits them.
  • Circumvent the metering, quota, or per-tier pricing model. Do not scrape, mirror, cache, or systematically extract the Service's output to avoid metered API calls, and do not rotate keys across cheaper tiers to obtain higher-tier behavior.
  • Use the Service to violate any third-party terms that apply to data you bring into the Service — including the terms of any AI model provider you connect via the "Bring Your Own Key" (BYOK) pathway (OpenAI, Anthropic, Google, Perplexity, Brave, SerpAPI, or any other provider we may support).
  • Submit content or use the Service in a way that is unlawful, defamatory, infringing, or harmful, including content that facilitates the creation of child sexual abuse material, real-world violence against identifiable people, or unauthorized intrusion into computer systems.
  • Reverse engineer, decompile, or attempt to extract the source code of any non-open-source component of the Service, except to the extent this restriction is prohibited by applicable law.
  • Probe, scan, or load-test the Service or its infrastructure without prior written consent. Targeted security research is welcome — see our security contact route below.

We reserve the right to investigate and take appropriate action, including suspension or termination, in response to violations.

4. Bring Your Own Key (BYOK)

When you supply an AI model provider's API key to the Service so we can call that provider on your behalf:

  • The key is passed through, not stored. Your provider key is used only to execute the immediate request and is held in memory for the lifetime of that request. We do not write it to durable storage. We do not log the key value. The key is redacted from any internal observability data per artifacts/api-server/src/lib/logger.ts (covered by automated test in tests/loggerRedaction.test.ts).
  • You remain solely responsible for the contractual relationship between you and that upstream provider, including their terms of service, their billing, their content and acceptable-use policies, and any liability for output generated by their model. We are not a party to that relationship.
  • We are not liable for upstream provider outages, billing disputes, model behavior changes, or content moderation decisions made by that provider.

5. Fees, billing, and refunds

Plan pricing (Lite $9, Standard $24, Pro $49, Enterprise custom), included monthly quotas, and pay-as-you-go (PAYG) rates above quota are listed on the Pricing page at temporalblock.com/#pricing. Fees are stated in U.S. dollars and exclude any taxes, levies, or duties that may apply in your jurisdiction; you are responsible for those.

Subscription plans are billed monthly in advance. PAYG usage above the included quota is metered per call and invoiced at the end of each billing period. Calibration calls and the BYOK pathway are not metered against PAYG; see the Pricing page for the current rate schedule.

Fees are non-refundable except (a) where required by applicable consumer-protection law, or (b) if we materially fail to provide the Service and do not cure within 30 days of written notice. Disputed charges must be raised in writing within 60 days of the invoice date.

6. Service availability and support

We operate the Service on a commercially reasonable best-effort basis. Lite, Standard, and Pro tiers do not include a formal service-level agreement; the API's rate-limit and circuit-breaker behavior is documented and stable, and the public health endpoint at https://api.temporalblock.com/api/healthz is the source of truth for current status. Enterprise customers may negotiate a written SLA as part of their contract.

Support for Lite, Standard, and Pro tiers is provided via email at support@temporalblock.com on a best-effort basis during U.S. business hours. Enterprise support tiers are negotiated separately.

7. Intellectual property

7.1 Our IP

The Service, including all software, documentation, API specifications, the temporalBLOCK and Temporal Clock wordmarks, and all related content, is owned by us and our licensors and is protected by copyright, trademark, trade secret, and patent law. Except for the limited license granted to you in Section 7.3, no right or license is granted to you, by implication or otherwise.

Patent-pending notice. The Temporal Spiral feature (/api/v1/spiral endpoint, meta.spiralCoordinate field, X-Spiral-Phase-Yr header, and includeSpiralBlock request option, together with calendar projections including the holocene-calendar offset and cosmological deep-time shorthand) is the subject of a pending United States provisional patent application: U.S. Provisional Patent Application No. 64/065,213, filed May 14, 2026 (Confirmation No. 3357; Patent Center docket 76223396). Use of those Service surfaces does not grant you a license under that pending application or any patent that may mature from it.

Trademark notice. "temporalBLOCK™" and "Temporal Clock™" are trademarks of [ENTITY NAME]. The trademark applications are prosecuted with the USPTO. You may refer to the Service by its name in factual product comparisons or in describing your own integration with the Service; you may not use the marks in a way that suggests endorsement, sponsorship, or affiliation that does not exist, or in a way that disparages the marks or the Service.

7.2 Your IP

You retain all rights in the content you submit to the Service — your prompts, your data, the API keys you bring, and the outputs you receive. We do not claim ownership of any of it. Your ownership of those outputs is subject to the acceptable-use restrictions in Section 3: it does not entitle you to use the outputs to build, market, or operate a Competing Service, or to circumvent the metering, quota, or per-tier pricing model.

7.3 License grant from us to you

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your subscription term for your internal business purposes and to build, operate, and distribute your own products and services that call the Service — including commercial products offered to third parties — provided that each unit of value you deliver through the Service flows through a billed API call.

This license does not extend to building, marketing, or operating a Competing Service (as defined in Section 3) or to circumventing the metering, quota, or per-tier pricing model. Reselling or sublicensing raw access to the Service remains available only under a separately-negotiated enterprise agreement.

7.4 License grant from you to us

You grant us a limited license to process the content you submit solely for the purpose of providing the Service to you (executing your API calls, generating audit logs, computing usage for billing, and surfacing operational telemetry to our engineers). We do not use your content to train models. We do not sell your content. The scope of processing is further described in the Privacy Policy and the Data Processing Addendum.

8. Confidentiality

Each party may disclose to the other information that is marked as confidential or that reasonably should be understood to be confidential. The receiving party will use reasonable care to protect such information and will not use or disclose it except to provide or use the Service or as required by law. This section survives termination.

9. Warranties and disclaimers

We warrant that we will provide the Service in a professional manner consistent with industry standards.

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. We make no warranty regarding the accuracy, completeness, or reliability of any output produced by AI models accessed through the BYOK pathway — that output is generated by your chosen upstream provider and is governed by your relationship with them.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply to the maximum extent permitted by law even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the smallest amount permitted by law.

11. Indemnification

You will defend and indemnify us against any third-party claim arising out of (a) your content submitted to the Service, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party right, including the terms of any upstream provider whose key you supply via BYOK.

12. Term and termination

These Terms apply from the date you first access the Service and continue until terminated. Either party may terminate for convenience on 30 days' written notice. Either party may terminate immediately if the other party materially breaches these Terms and fails to cure within 30 days of written notice (or immediately, if the breach is not curable).

On termination: (a) your right to access the Service ends, (b) we will retain billing records as described in the Privacy Policy and required by law, (c) you may export your account data via the dashboard for 30 days after termination, after which we may delete it on the schedule described in the Privacy Policy. Sections that by their nature should survive termination (IP, confidentiality, disclaimers, limitations of liability, indemnification, governing law, and miscellaneous) will survive.

13. Governing law and dispute resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California for any dispute arising out of or related to these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If applicable consumer-protection law in your jurisdiction grants you the right to bring a claim in your local courts, that right is preserved.

14. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy, the Data Processing Addendum (where signed), and any separately-executed enterprise order form, constitute the entire agreement between the parties.

Order of precedence. If there is a conflict between these Terms and a separately-executed enterprise order form, the order form controls for that customer.

Assignment. You may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all of your assets. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.

Severability. If any provision is held unenforceable, the remaining provisions remain in effect.

No waiver. A party's failure to enforce a provision is not a waiver of its right to do so later.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, internet infrastructure outages, or governmental action.

Notices. Notices to us must be sent to legal@temporalblock.com with a copy to the address listed at the top of these Terms. Notices to you will be sent to the email address associated with your account.

15. Contact

Questions about these Terms go to legal@temporalblock.com. Security disclosures and privacy / data-subject requests go to support@temporalblock.com.